TERMS OF USE

Varelik™ is owned and operated by Hangzhou Moku Technology Co., Ltd. | Legal Representative: Wang Dongyu | Email: service@varelik.com | Phone: +86 13534020614
Business Address: Room A0134, 8th Floor, Building 3, Fashion Wantong City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province

Website Rules

These Terms of Use govern access to and use of the Varelik™ website.

They address website content, navigation, functionality, communications, intellectual property, security, and appropriate visitor behavior.

Store-specific service obligations are addressed separately in the Terms of Service and related store policies.

Website Operator

The Varelik™ website is operated by:

Hangzhou Moku Technology Co., Ltd.

Legal Representative: Wang Dongyu
Email: service@varelik.com
Phone: +86 13534020614
Business Address: Room A0134, 8th Floor, Building 3, Fashion Wantong City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province

Acceptance

By accessing or using the website, visitors are expected to comply with these Terms of Use and applicable law.

Visitors who do not agree with these Terms should discontinue use of the website.

Legitimate Website Use

The website may be used for legitimate purposes such as:

• Viewing products;

• Reviewing product information;

• Reading store policies;

• Submitting legitimate orders;

• Reviewing transportation information;

• Reviewing return procedures;

• Contacting customer support;

• Managing lawful interactions with Varelik™.

Prohibited Website Conduct

Visitors must not intentionally:

• Attempt unauthorized access;

• Circumvent security controls;

• Introduce harmful software;

• Disrupt ordinary website operation;

• Generate fraudulent interactions;

• Submit deliberately deceptive information;

• Impersonate another person or organization without authority;

• Misrepresent an affiliation with Varelik™;

• Misuse protected website content;

• Exploit technical errors abusively;

• Interfere with another visitor's lawful use.

Website Information Accuracy

We aim to maintain clear and reasonably accurate website information.

Occasional clerical, technical, product, inventory, formatting, or display errors may occur.

Where a material error is identified, it may be corrected.

Corrections are not intended to create a misleading representation of material conditions already applicable to an existing order.

Product Presentation

Product images and descriptions are intended to help customers understand the goods offered through the website.

Minor differences may arise from:

• Photography;

• Lighting;

• Screen settings;

• Manual measurements;

• Packaging changes;

• Manufacturing batches.

Customers who believe an item materially differs from its description may contact:

service@varelik.com
+86 13534020614

Intellectual Property

The Varelik™ name, logo, original graphics, written content, page layouts, and other protected website materials may be subject to applicable intellectual property rights.

Visitors may view the website for legitimate personal use.

Website access does not transfer ownership of intellectual property rights.

Brand Representation

No visitor or third party may use Varelik™ branding in a way that falsely suggests ownership, authorization, endorsement, partnership, or official affiliation.

Website Availability

We aim to maintain reasonable website availability.

Temporary interruption may result from:

• Maintenance;

• Hosting issues;

• Network disruption;

• Security events;

• Software updates;

• External provider interruptions;

• Circumstances outside reasonable control.

Continuous access cannot be guaranteed.

Website Security

Visitors must not intentionally probe, damage, bypass, disable, or interfere with website security systems without authorization.

Attempts to introduce malware or compromise website infrastructure are prohibited.

Customer Accounts

Where customer account functionality is available, users should take reasonable steps to protect their account credentials and devices.

Suspected unauthorized activity may be reported to:

service@varelik.com
+86 13534020614

Communications With Varelik™

Information provided to customer support should be accurate to the best of the sender's knowledge.

Customers may raise legitimate questions or concerns relating to:

• Products;

• Orders;

• Transportation;

• Returns;

• Refunds;

• Website content;

• Customer service.

Customer service requests are normally reviewed and responded to within 3 business days.

Privacy

Information associated with website use may be handled according to our Privacy Policy.

Visitors should review that policy for details concerning information categories, operational uses, cookies, service providers, retention, security, and applicable privacy choices.

External Websites

The website may include links to independently operated third-party websites or services.

The presence of a link does not mean that Hangzhou Moku Technology Co., Ltd. controls every aspect of the external website.

Visitors should review the applicable external terms and privacy information before using those services.

Operational Timeframes

Where relevant, Varelik™ applies the following principal service standards:

• Eligible returns: within 30 calendar days after delivery;

• Approved refunds: generally within 7–10 business days after applicable review and approval;

• Estimated transportation: generally 3–7 business days after dispatch;

• Customer support: normally within 3 business days.

These standards should be read together with the detailed policy applicable to the relevant issue.

Website Integrity

Where credible evidence indicates fraud, malicious software, unauthorized access, technical attacks, or deliberate misuse, reasonable measures may be taken to protect the website, customers, and company.

This does not prevent customers from submitting legitimate complaints or customer service requests.

General Limitations

Website content is provided for legitimate retail and informational purposes.

While we aim to maintain accurate content and reliable website functionality, no online system can guarantee that every non-material technical element will remain error-free at all times.

Nothing in these Terms is intended to restrict legal rights or responsibilities that cannot lawfully be excluded.

Relationship With Other Policies

These Terms of Use primarily govern access to and use of the website.

The Terms of Service govern store-related services.

The Shipping Policy explains transportation and delivery.

The Return Policy explains return eligibility and refund handling.

The Privacy Policy explains information handling.

These documents are intended to operate together and maintain consistent material rules.

Updates to These Terms

These Terms may be updated when website functions, operating procedures, security practices, or applicable requirements change.

Website Contact Record

Brand: Varelik™
Company: Hangzhou Moku Technology Co., Ltd.
Legal Representative: Wang Dongyu
Business Address: Room A0134, 8th Floor, Building 3, Fashion Wantong City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Email: service@varelik.com
Phone: +86 13534020614